FAQ
We have put together a list of some of our most frequently asked questions here. If you can’t find the answers to what you are looking for, please contact us here, and we will get back to you.
What is the duration of the IOSH approved rail incident investigation training course?
The course is run over 4 consecutive days. Classroom hours will be 7hrs a day, plus lunch and refreshment breaks.
We also offer an additional day 5 for investigation report writing, based on the scenario that you will have investigated during the week.
Does the course cover report writing?
Yes! We offer an optional day 5 at the end of the investigation course, where we focus on writing an investigation report based on the scenario that you have just investigated. This will help you to gain new, or improve your existing report writing skills.
We believe this should be done using your business investigation report template to ensure that you can take the learning back in to your organisation. Don’t worry if you don’t have a template! We can provide you with one to use during the course.
Contact us here if you would like to find out more about this option or read our article to see why it’s important to write good investigation reports and what we will cover in the training.
Who is the target audience for this training?
This course is aimed at anyone who is or may be required to conduct accident or incident investigations in their workplace.
The course will provide you with the tools for completing all levels of investigation, e.g., low level local investigations or more significant formal investigations, depending on the severity of the accident or incident that you may be required to investigate.
What are the prerequisites for enrolling on this training course?
You should have a general interest in health and safety to attend this training course. You will be required to bring a laptop with you.
Full orange hi-visibility PPE (Personal Protective Equipment) trousers and jacket/vest, safety boots with ankle support, hard hat and light eyewear will be required for the practical site visit on day 3 of the course. Clothing should be suitable for the weather conditions at the time of the training. If you do not have this type of PPE, then contact us so we can help you.
Whilst this is a rail specific course, you do not have to work in the rail industry to attend the training. Investigators are often asked to conduct an investigation in a discipline that they are not familiar with. What you will learn can be transferred to any industry and the analysis methods that we teach are not industry specific and can be taken into any incident investigation, no matter what the industry. We will provide you with all the information that you need that will explain any terminology that you may not be familiar with.
Do I need a Personal Track Safety (PTS) competence to attend this course?
No, you do not need a PTS to attend the course. All our practical track based scenarios are risk assessed and carried out in a safe working environment, with no train or plant movements while we are on site.
We work closely with several heritage railways across the UK and they ensure that all lines are blocked to ensure your safety at all times.
What teaching methods and materials will be used during the training?
The IOSH approved rail incident investigation course covers both theory and practical elements throughout. This ensures a very immersive and interactive training course.
Presentation slides, videos, quizzes, practical activities, role play and team exercises are utilised throughout the training. You will also be required to go into a simulated accident scenario, within a controlled environment outdoors, for the practical element of the training. This is where you will conduct part of your investigation, with the activity being led by one of our trainers.
Are there any assessments or exams?
For the IOSH approved rail incident investigation course, learners will be required to complete a practical incident investigation summary activity following the practical investigation, to demonstrate understanding of the investigation methodology, and use of the causal analysis tools that we teach.
Learners will also be required to complete an individual closed book final assessment at the end of day 4.
Is there a certification or credential awarded upon successful completion of the training?
Upon successful completion of the course, learners will be issued with an IOSH certificate.
What are the qualifications and experience of the trainers?
Our trainers are highly experienced in their field and come with a wealth of knowledge and qualifications. Please check out our about us page, to find out more.
How can I register for the training course?
You can find our course information, using this link, which will give you the dates and locations for all our courses. You will be required to make your payment when booking, to secure your place. Once the payment has been received, we will send you confirmation of your booking, including joining instructions and any course information that is specific to the location or training to be delivered.
If you wish to enquire about courses that can be run solely for your organisation, to make multiple delegate bookings or to request a course to be run on dates that are not listed, please get in touch to find out how we can support you with this.
How much does the training course cost, and are there any additional fees?
Please click here to find out the costs for our specific courses. VAT will be added to the costs detailed against each course, which is charged at the current rate of 20%. Payment is required to secure your place on the course. We offer various payment options, including paying through instalments using Klarna. Please go through the course booking form to choose the option that best suits you.
Lunch and refreshments will be provided during the course.
Travel and accommodation is the responsibility of the delegate and no reimbursement can be provided if the scheduled event is cancelled.
Wherever possible, T&A Safety Services use training venues that can offer parking and overnight accommodation, and discounts may be offered by participating hotels. This information will be included in your joining instructions but please do contact us in advance of booking to find out more.
I'm self funding. Do I have to pay for the course in full when booking?
We want all our training courses to be accessible to everyone, and applaud those who wish to invest in their personal development through self funding. We also recognise that some delegates may need support in making the payment to be able to attend our courses.
With that in mind, we have payment options to suit everyone. You can pay in full or through instalments, using Klarna. This option will be given to you as you go through the online booking process.
If you have any questions about this, please contact us here and we will support you through this process.
Is there a cancellation or refund policy in case I can't attend the training?
If you can no longer attend the training course you are booked on, you may substitute, by prior arrangement after notifying us by email, someone else from your organisation.
If you are not able to attend and are not in a position to substitute your place to another person, then the following cancellation charges will apply:
- 8 – 6 weeks before the course date: 25% of the course fee
- 6 – 4 weeks before the course date: 50% of the course fee
- 4 – 2 weeks before the course date: 75% of the course fee
- Less than 14 days before the course date: 100% of the course fee
Note: Full payment is required for non-attendance on a booking that has been transferred.
Cancellations must be made in writing to T&A Safety Services Ltd, email is acceptable, as long as the email is sent to the correct email address. Cancellations cannot be confirmed by telephone.
If you do not attend a course, and you have not previously informed us, a refund will not be given.
T&A Safety Services Limited reserve the right to cancel a course if there are insufficient bookings to cover costs and make a course viable. Courses may also be cancelled in exceptional circumstances e.g., trainer sickness. If we cancel a course, wherever possible, this will be done in accordance with the training venue cancellation policy (timings may vary) and you will not be charged. We will try to reschedule you onto the next course wherever possible.
Can the training be customised to fit the specific needs of my organisation?
Absolutely. Please contact us to find out more about how we can work with you to develop a course that aligns to your business operations and specific organisational risks.
What resources or support will be provided to participants after completing the training?
Following completion of the training, T&A Safety Services can offer you or your organisation additional support. Please follow this link to find out more.
How can I prepare for the training to get the most out of it?
We will send you some pre-course reading materials at least 14 days prior to course attendance, dependent on the timing of your course booking.
We recommend that you read the materials prior to attending the training. If you require further information on what we send, you can always contact us here